Refunds & Returns
We offer a full 100% refund if you are not satisfied with your product. We only want happy customers. Please notify us within 7 days of payment. You will be refunded by your chosen payment method within 24hours of receiving the return. We offer a Free Sample Download Album to help you make an informed decision on course content before you part with your cash. If you are still undecided whether to purchase, feel free to contact our Support Desk with your concerns.
The goods must be returned at your own expense & received in a ‘fit for resale’ condition. Please write us at eBook@lingojump.com to receive the nearest return address.
You are entitled to a statutory cooling-off period of seven days to change your mind and cancel an order only in the case of returning unopened CDs.
If you decide to cancel your CD or Paperback book order you need to inform Lingo Jump within 7 working days from the day after you receive the goods. This should be in writing, or by email. Lingo Jump will refund the full cost of your purchase with the exception of the original postage charge within 30 days providing you haven’t broken/opened the cello wrap sealing.